Gaming is fun when done the right way. vg98 provides self-control tools, practical guidance, and full support to ensure your gaming experience stays safe, in control, and enjoyable.
Vg98 is more than just a gaming platform — we are your responsible gaming partner. Every tool here is designed to help you stay in control.
Set a maximum deposit amount for a daily or weekly period directly from your account settings. This limit takes effect immediately and cannot be increased without a 48-hour waiting period — giving you time to reconsider.
Set a time limit for your gaming session — 30 minutes, 1 hour, or any duration of your choice. Once the time limit is reached, the platform will display an alert and prompt you to confirm whether to continue or stop.
Need a break from gaming? Activate a temporary cool-off for 24 hours, 3 days, or 7 days. During this period, your account remains active for withdrawals but you cannot make any deposits or place bets.
If you feel the need to distance yourself from gaming for an extended period, self-exclusion options of 1 month, 3 months, 6 months, or permanently are available. This is a serious commitment and we will honour it fully.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, you will not be able to continue wagering until the period resets — an effective automatic safeguard.
Vg98 sends you notifications when you've been playing longer than usual, when your deposits exceed your weekly average, or when your wagering pattern shifts suddenly — so you stay informed without having to monitor it yourself.
Responsible gaming means engaging in wagering activities as a form of entertainment — not as a source of income, an escape from problems, or a way to meet emotional needs. It is an attitude, not merely a set of rules.
At vg98, we believe the majority of our players game in a healthy and controlled manner. However, we also recognise that for a small number of players, gambling can become a serious problem. That is why we invest in safeguarding systems, staff training, and partnerships with problem gambling support organisations to ensure our platform does not contribute to harm.
The core principle of responsible gaming at vg98 is straightforward: you play with money you can afford to lose, you do not chase losses, you know when to stop, and you always understand that the house holds a long-term advantage.
Vg98 only permits individuals who have reached the age of 18 and above to register and play. This is not merely a rule — it is our moral responsibility to ensure young people are not exposed to the risks of gambling.
During the registration process, we conduct age verification based on valid identification documents. The KYC (Know Your Customer) process ensures every member's identity is verified before any financial transactions are permitted.
Beyond age restrictions, vg98 also encourages all players to assess their financial situation before playing. Do not use borrowed money, emergency savings, or funds allocated for essential needs such as bills, rent, and food for gambling.
Problem gambling rarely appears overnight — it develops gradually and is often unnoticed by the player themselves. Recognising the early warning signs is the most important first step toward getting help before the situation becomes more serious.
Here are the warning signs to watch for, broken down by level:
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to reach out to the vg98 support team or an external assistance organisation for a confidential discussion.
Have you ever felt the need to bet with more money to get the same level of excitement as before?
Do you often return to gambling the day after a loss to try to win back the money you lost?
Have you ever lied to family members, friends, or a doctor about how much you gamble?
Has gambling caused you serious financial difficulties, or forced you to borrow money from others?
Have you ever felt restless, irritable, or uncomfortable when trying to cut back or stop gambling?
Does gambling interfere with your responsibilities at work, school, or within your family?
All vg98 self-control tools are accessible directly from your account without needing to contact customer support. Here are the simple steps to set them up:
Log in to your account using your registered ID and password. Make sure you are on your personal device to keep your account settings secure.
Click the profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu that appears.
Choose from the list of control tools: deposit limits, time limits, cool-off, or self-exclusion. Each option will clearly explain its effects before you confirm.
Enter your chosen limit or duration, then confirm by entering your password. The settings will take effect immediately. A confirmation email will be sent to your registered address.
Are you worried about a loved one's gambling habits? Witnessing someone struggle with a gambling problem can be an exhausting and frustrating experience. You don't have to face it alone.
Here are some practical steps you can take to help:
If you or someone you care about needs immediate help regarding a gambling problem:
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The time limits above are best practice recommendations. Use vg98's time limit tool to enforce them automatically.
Answers to the most frequently asked questions by vg98 players regarding responsible gaming and self-control tools.